Cloudstaff Academy

Live Training

 
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June to July Training Schedule
(Philippine Time)

JUNE

Coffee Sessions: Working Across Cultures

Join us from June to July for a series of coffee sessions with a variety of panelists to help Philippines team members to:

  1. Increase knowledge of your clients' culture whether that be US or AU.
  2. Consider how to adjust your style to improve the service you provide for your US or AU client and end customer.

Time commitment: 45 mins
Investment: $0 - your time only
Location: Virtual
Join the session by registering using the enroll now button

Date: Every 2nd and 4th Wednesday of June and July 2025
Time: During your lunch break

Coffee Sessions v1-1

Applications Processing using 2 Apply

Learn how to efficiently manage and review rental applications through a streamlined online platform. This guide will walk you through the steps of collecting, reviewing, and processing applications to ensure a smooth rental application experience.

Time commitment: 2 hours
Investment: AUD$60
Location: Virtual

Date: June 20, 2025
Time: 1:00 PM to 3:00 PM

Project Management Tools: Asana and Trello

Master the essentials of project management and learn how to organize, track, and deliver projects efficiently using Asana and Trello. Through practical, hands-on training, participants will learn about:

  • Setting up and navigating Asana and Trello platforms
  • Managing projects and tasks through intuitive workflows
  • Creating mock projects and boards for real-world practice
  • Utilizing features like task assignment, due dates, subtasks, and progress tracking
  • Best practices for collaboration, productivity, and career advancement in project management

Time commitment: 3 hours
Investment: AUD$80
Location: Virtual

Date: June 27, 2025
Time: 1:00 PM to 4:00 PM

JULY
Coffee Sessions: Working Across Cultures

Join us from June to July for a series of coffee sessions with a variety of panelists to help Philippines team members to:

  1. Increase knowledge of your clients' culture whether that be US or AU.
  2. Consider how to adjust your style to improve the service you provide for your US or AU client and end customer.

Time commitment: 45 mins
Investment: $0 - your time only
Location: Virtual
Join the session by registering using the enroll now button

Date: Every 2nd and 4th Wednesday of June and July 2025
Time: During your lunch break

Coffee Sessions July

Customer Service: Zendesk

Gain the skills needed to navigate Zendesk confidently and elevate your customer support performance with practical, step-by-step guidance. Through practical, hands-on training, participants will learn about:

  • Navigating the Zendesk interface and understanding key features
  • Managing support tickets effectively from creation to resolution
  • Streamlining responses with Macros
  • Automating workflows using Triggers and Automations
  • Implementing Best Practices for superior customer service

Time commitment: 3 hours
Investment: AUD$80
Location: Virtual

Date: July 11, 2025
Time: 1:00 PM to 4:00 PM

Project Management Tools: Asana and Trello

Master the essentials of project management and learn how to organize, track, and deliver projects efficiently using Asana and Trello. Through practical, hands-on training, participants will learn about:

  • Setting up and navigating Asana and Trello platforms
  • Managing projects and tasks through intuitive workflows
  • Creating mock projects and boards for real-world practice
  • Utilizing features like task assignment, due dates, subtasks, and progress tracking
  • Best practices for collaboration, productivity, and career advancement in project management

Time commitment: 3 hours
Investment: AUD$80
Location: Virtual

Date: July 25, 2025
Time: 1:00 PM to 4:00 PM

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Tailored Services

We are proud of our team of industry experts who create and facilitate our courses. 
The training programs are tailored to the specific needs of the country and industry.

 

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TAILORED TRAINING PROGRAM

Tailored courses designed by industry experts to meet specific country and industry needs.

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GLOBAL TALENT DEVELOPMENT

Harnessing local talent for success in the global market with combined country -specific and industry - specific training for global success.
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DIVERSE COURSE CATALOG

Wide-ranging courses spanning various industries.

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FLEXIBLE LEARNING OPTIONS

Group and individual training with collaborative opportunities.

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DATA PRIVACY AND SECURITY

Specialized modules for safeguarding information.
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INDUSTRY-EXPERT LED COURSES

Deep industry knowledge delivered by seasoned professionals.

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Start your learning journey today with a

live training session or an on-demand course!

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