Cloudstaff Academy

Live Training

 

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September to November Training Schedule
(Philippine Time)

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September

The Art of Leadership: Developing Essential Skills for Team Success

Embark on a journey to elevate your leadership skills in just one day. This immersive training is meticulously designed to offer you a deeper understanding of not only your personal leadership style but also effective team management, servant leadership principles, and strategic accountability practices. We’ll dive into setting behavioral goals, measuring team progress accurately, mastering the art of constructive feedback, and avoiding common leadership pitfalls. Additionally, we’ll touch upon adapting to change, fostering an inclusive culture, and innovative problem-solving techniques.

Time commitment: 8 hours
Investment: AUD$90 / USD$60
Location: Onsite at SkyClub
Date: September 26, 2025
Time: 8:00 AM to 4:00 PM

Germaine CS Clubs invite

October

CPD Law Training in Partnership with PRC Region III

Join us for 'INFORMATION CAMPAIGN 4.0: Gearing Towards Well-Informed and Engaged Stakeholders' in partnership with PRC Region III! Cloudstaffers are invited to ensure you become well-informed, updated, and actively engaged with current regulatory and procedural developments. The InfoCam will provide updates on Continuing Professional Development (CPD), Commission issuances, the Accreditation and Compliance Online Application System, and address technical issues. Attendees will have the opportunity to earn a certificate and possibly gain CPD credit units. This event aims to empower you, strengthen compliance efforts, and promote open communication among stakeholders.

Session Details:
Date: October 8, 2025
Time: 8:00 AM onwards (PHT)
Location: Skyclub
Cost: Free

Coffee Sessions July

Customer Service: Zendesk

Gain the skills needed to navigate Zendesk confidently and elevate your customer support performance with practical, step-by-step guidance. Through practical, hands-on training, participants will learn about:

  • Navigating the Zendesk interface and understanding key features
  • Managing support tickets effectively from creation to resolution
  • Streamlining responses with Macros
  • Automating workflows using Triggers and Automations
  • Implementing Best Practices for superior customer service

Time commitment: 3 hours
Investment: AUD$40 / USD$30
Location: Virtual
Date: October 9, 2025
Time: 1:00 PM to 4:00 PM


Excel Training (Essential Functions)

This training is designed to build a strong foundation in Excel essentials and basic data manipulation. Whether you’re new to Excel or need a quick refresher, this course will equip you with the skills to perform essential functions, clean and manage data, and use basic analysis tools effectively. By the end of this course, participants will be able to:

  • Use essential Excel functions for calculations, logical tests, and data referencing.
  • Clean and manage datasets by removing errors and inconsistencies.
  • Apply sorting, filtering, and conditional formatting to analyze data.
  • Create basic charts to visualize and interpret data effectively.

Time commitment: 5 hours
Investment: AUD$60 / USD$45
Location: Onsite at SkyClub
Date: October 15, 2025
Time: 9:00 AM to 12:00 PM and 1:00 PM to 3:00 PM


Connecting with Confidence: Navigating Australian Work Culture & Communication

Looking to enhance your skills and strengthen your ability to work with Australian clients? Join our 4-hour training session, designed to provide valuable insights and practical tools for success. This interactive workshop covers essential topics such as crafting professional emails, managing client interactions effectively, and understanding the unique nuances of Australian workplace culture. Through engaging activities like role-playing and group discussions, you’ll gain the confidence and knowledge to communicate more effectively and build lasting rapport.

Time commitment: 4 hours
Investment: AUD$50 / USD$35
Location: Onsite at SkyClub
Date: October 16, 2025
Time: 8:00 AM to 12:00 PM


The Art of Leadership: Developing Essential Skills for Team Success

Embark on a journey to elevate your leadership skills in just one day. This immersive training is meticulously designed to offer you a deeper understanding of not only your personal leadership style but also effective team management, servant leadership principles, and strategic accountability practices. We’ll dive into setting behavioral goals, measuring team progress accurately, mastering the art of constructive feedback, and avoiding common leadership pitfalls. Additionally, we’ll touch upon adapting to change, fostering an inclusive culture, and innovative problem-solving techniques.

Time commitment: 8 hours
Investment: AUD$70 / USD$50
Location: Onsite at Makati
Date: October 17, 2025
Time: 8:00 AM to 4:00 PM


Australian Accounting: BAS Preparation

This 2-hour virtual training is designed to explain the BAS process, equipping participants with the knowledge and practical skills to complete and lodge BAS forms confidently. From understanding its components to handling updates in requirements. Key topics include:

  • Introduction to BAS
  • Understanding BAS Components
  • Preparing for BAS Lodgment
  • Completing the BAS Form
  • Lodging the BAS
  • Payment of Refund
  • Practical Case Studies and Examples

Time commitment: 2 hours
Investment: AUD$30 / USD$25
Location: Virtual
Date: October 20, 2025
Time: 2:00 PM to 4:00 PM


Project Management Tools: Asana and Trello

Master the essentials of project management and learn how to organize, track, and deliver projects efficiently using Asana and Trello. Through practical, hands-on training, participants will learn about:

  • Setting up and navigating Asana and Trello platforms
  • Managing projects and tasks through intuitive workflows
  • Creating mock projects and boards for real-world practice
  • Utilizing features like task assignment, due dates, subtasks, and progress tracking
  • Best practices for collaboration, productivity, and career advancement in project management

Time commitment: 3 hours
Investment: AUD$40 / USD$30
Location: Virtual
Date: October 23, 2025
Time: 1:00 PM to 4:00 PM

November

Customer Service: Zendesk

Gain the skills needed to navigate Zendesk confidently and elevate your customer support performance with practical, step-by-step guidance. Through practical, hands-on training, participants will learn about:

  • Navigating the Zendesk interface and understanding key features
  • Managing support tickets effectively from creation to resolution
  • Streamlining responses with Macros
  • Automating workflows using Triggers and Automations
  • Implementing Best Practices for superior customer service

Time commitment: 3 hours
Investment: AUD$40 / USD$30
Location: Virtual
Date: November 6, 2025
Time: 1:00 PM to 4:00 PM

Coffee Sessions May

Project Management Tools: Asana and Trello

Master the essentials of project management and learn how to organize, track, and deliver projects efficiently using Asana and Trello. Through practical, hands-on training, participants will learn about:

  • Setting up and navigating Asana and Trello platforms
  • Managing projects and tasks through intuitive workflows
  • Creating mock projects and boards for real-world practice
  • Utilizing features like task assignment, due dates, subtasks, and progress tracking
  • Best practices for collaboration, productivity, and career advancement in project management

Time commitment: 3 hours
Investment: AUD$40 / USD$30
Location: Virtual
Date: November 20, 2025
Time: 1:00 PM to 4:00 PM


Australian Business Entities and Taxation

This 2-hour virtual training is designed to give you an understanding of Australian taxation and compliance. This training provides thorough information on federal taxes and different taxable business entities in Australia.

  • Australian Taxation Office (ATO)
  • Australian Governments
  • Australian Taxation (Federal & State)
  • Australian Business Entities & Taxation

Time commitment: 2 hours
Investment: AUD$30 / USD$25
Location: Virtual
Date: November 21, 2025
Time: 8:00 AM to 10:00 AM

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Tailored Services

We are proud of our team of industry experts who create and facilitate our courses. 
The training programs are tailored to the specific needs of the country and industry.

 

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TAILORED TRAINING PROGRAM

Tailored courses designed by industry experts to meet specific country and industry needs.

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GLOBAL TALENT DEVELOPMENT

Harnessing local talent for success in the global market with combined country -specific and industry - specific training for global success.
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DIVERSE COURSE CATALOG

Wide-ranging courses spanning various industries.

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FLEXIBLE LEARNING OPTIONS

Group and individual training with collaborative opportunities.

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DATA PRIVACY AND SECURITY

Specialized modules for safeguarding information.
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INDUSTRY-EXPERT LED COURSES

Deep industry knowledge delivered by seasoned professionals.

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Start your learning journey today with a

live training session or an on-demand course!